Guidance & Support
Here When You Need Us Most — Day or Night
When faced with a bereavement, it can be difficult to know where to begin. That is why we created our Guidance Hub — a collection of clear, step-by-step pages designed to support you at any time of day. These pages explain what to do, who to contact, what to expect, and how to find help when it matters most.
You do not need to make every decision at once. Take one step at a time — and we will guide you through each one.
What Happens When Someone Dies
What to do immediately, who to notify, and how to begin the process.
Arranging a Funeral
A step-by-step overview of funeral planning — from first call to final arrangements.
Types of Funeral
A guide to different service choices — from traditional funerals to direct cremations and celebrations of life.
Music Selection
Ideas and suggestions for hymns, modern songs, readings and personal tributes.
What to Expect on the Day
A gentle explanation of how the day of the funeral usually unfolds — to help reduce worry and uncertainty.
Advice for Children
Supporting children through grief, including age-appropriate ways to explain loss and involve them in the farewell.
Advice for Anniversary’s and Christmas
Guidance for coping with special dates, birthdays, Christmas and the first year after a loss.
Frequently Asked Questions
Answers to the most common questions families ask us — including legal steps, timings and options.
Useful Numbers
Local and national contact information for register offices, hospitals, bereavement charities and coroners.
Financial Advice & Support
Help with costs, government assistance, charitable grants and benefit entitlement.
Why We Created Our Guidance Hub
We understand that questions often arise late at night, at the weekend, or when no one else is available. These pages are here to provide clarity and comfort — whenever you may need them. You can read them in any order, and return to them as often as needed.
You are never alone. When you are ready to speak to someone, our team is here. We listen. We guide. We take care.
Our Commitment
Every family deserves reassurance and clear guidance. Whether you are arranging a funeral now, preparing ahead, or simply seeking information — we are here to help you one step at a time.
Lodge Brothers
Trusted since 1780
The Lodge Family Difference
From simple farewells to traditional funerals
Contact Us
24 Hours a Day Call: 020 8818 7725
Or contact us online for advice, assistance or a quotation. When you need someone to guide you — we listen, we help, we take care.