Lodge Brothers — Guidance, Clarity and Support When You Need It Most
Lodge Brothers — Guidance, Clarity and Support When You Need It Most
From simple farewells to traditional funerals, our role is to answer your questions calmly and clearly, so you feel supported at every step. Below is a detailed guide to the most commonly asked questions, written with care, compassion and clarity.
Our Standards & Nafd Membership
Q: Why choose Lodge Brothers?
A: We combine the warmth of a family business with over 240 years of service. As members of the National Association of Funeral Directors (NAFD), we follow strict codes of practice for ethics, transparency and professional care.
Q: What does NAFD membership mean for families?
Q: What if I have a question, concern or complaint?
Types Of Funeral Services
Q: How do I choose between burial and cremation?
A: We will explain every option clearly — including cost, personal preference, location, religious and non-religious choices. There is no right or wrong decision; we help you decide what feels most appropriate for your family.
Q: Can a cremation include a full service?
Q: What is an unattended or direct cremation?
Q: What is a woodland or natural burial?
Embalming — Guidance For Families
Q: What is embalming?
A: Embalming is a respectful process used to provide a natural and peaceful appearance, especially when there may be a delay before the funeral or when chapel visits are requested.
Q: Is embalming compulsory?
Q: Can we visit our loved one without embalming?
Q: Who performs embalming?
Cremation Services — Q&a
Q: Do we have to hold the service at a crematorium?
A: No. A service can be held in a church, chapel, community venue or quietly at the graveside before cremation takes place.
Q: Can ashes be divided or kept by different family members?
Q: Are there rules about where ashes may be scattered?
Burial Services — Q&a
Q: Do you help with cemetery or churchyard arrangements?
A: Yes. We can organise burial plots, liaise with local authorities, arrange services and assist with memorial masonry later on.
Q: Can a burial include a full service beforehand?
Q: Can family be involved in carrying the coffin?
Fleet — Questions And Options
Q: What vehicles are available?
A: Our fleet includes traditional hearses and limousines. Specialist options — such as horse-drawn hearses or alternative transport — can be arranged upon request.
Q: Can the procession follow a meaningful route?
Q: Can family members travel with the hearse?
Floral Tributes — Q&a
Q: Do you arrange floral tributes?
A: Yes — our in-house team works closely with local florists to create thoughtful floral designs, from traditional sprays to personalised tributes.
Q: Can we choose specific flowers or colours?
Q: What happens to the flowers after the funeral?
Music & Personalisation — Q&a
Q: How many pieces of music are typically included?
A: Most services include around three to five pieces — usually as entry music, reflection, and departure — but this is entirely flexible.
Q: What formats can be used?
Q: Can photos or video be shown?
Practical Arrangements — Q&a
Q: How long does it take to arrange a funeral?
A: Typically between seven and fourteen days. Legal paperwork, venue availability and personal wishes can influence the timeline.
Q: Do I need to provide clothing?
Q: Can children attend the funeral?
After The Funeral — Q&a
Q: What happens next?
A: We remain here to help. Whether with memorials, paperwork, returning equipment or accessing support services — Lodge Brothers continue to provide care after the funeral.
Q: Do you help with grief support?
Q: Can we plan a memorial in future?
You Are Not Alone
There are many decisions to make — but no decision needs to be made alone. We listen. We guide. We care — every step of the way.
This is the Lodge Family Difference.
Lodge Brothers
Trusted since 1780
From simple farewells to traditional funerals
Guidance when you need it most
Contact Us
24 Hours a Day Call: 020 8818 7725
Or contact us online for advice, assistance or a quotation. When you need someone to guide you — we listen, we help, we take care.